Privacy Policy
Last Updated: January 2025
1. Introduction
Home Guard Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
When you book an assessment or contact us, we may collect:
- Name
- Email address
- Phone number
- Property address
- Service requirements and preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule and conduct property assessments
- Send you service updates and confirmations
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
4.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
4.2 Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. You can opt out of these cookies using our cookie consent banner.
4.3 Managing Cookies
You can control cookies through our cookie consent banner or your browser settings. Note that disabling cookies may affect website functionality.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our website and provide services (e.g., email service providers, analytics providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition of our business
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Portability: Receive your data in a structured format
- Object: Object to processing of your personal data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at: info@homeguardpro.org
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: